Jobs - IP Nexia

As a Delivery Coordinator at IPNexia, you will be responsible for overseeing the end-to-end delivery of telecom projects ensuring projects are completed on time and within budget.

You will play a pivotal role in maintaining client relationships and optimizing project delivery processes.

1. Project Delivery:
   • • • • Lead and manage the delivery of telecom projects from initiation through completion, ensuring adherence to project scope, schedule, and budget.
         • Collaborate with cross-functional teams, including technical experts, engineers, and project coordinators, to ensure successful project execution.
         • Monitor project progress and proactively identify and address issues or roadblocks.
         • Serve as the main point of contact for clients during project delivery, building strong client relationships.
         • Ensure client satisfaction by delivering high-quality solutions and services.
2. Ordering:
   • • • • Place order for all project components (Internet lines, equipment, software, etc…)
           Manage provider relationship
         • Stock management
         • DID (Number) Management (Port in, port out, request information, attend CRDC/NPA monthly meeting)
         • SIP Trunk configuration
3. Contract Management:
   • • • • Encode customer contract/orders in our CRM
4. Mobile Management:
   • • • • Handle all Mobile Contracts
         • Encoding contracts in CRM
         • Send SIM card to customer
         • Activate and port in mobile number
         • cease mobile services
         • Manage Mobile provider relationship
         • Answer existing customer requests regarding mobile

• Bachelor’s degree
• Excellent communication and interpersonal abilities.
• Highly flexible
• Basic knowledge of telecom industry is a plus.
• Fluent in French / Dutch / English

• Competitive compensation
• Hospital Insurance.
• Meal cheques
• Mobile phone
• A dynamic and familial work environment.
• 1 day of Homeworking